Our Mission
At Antigua Insurance Company Limited, our aim is to be the first choice
provider of insurance coverage for all Antiguans and Barbudans. We intend
to anticipate, meet, and if possible, exceed the needs and expectations
of all our clients. We will strive to be the best we can be, and are
committed to an attitude of Continuous and Never-Ending Improvement.
In this way, we can ensure sound and reliable insurance coverage for
all. To us, being the best means being the most professional and reliable
company to our customers. As we see it, being the best is the only way
we can really serve the long-term interests of all our customers and
associates. We intend to pursue the course of honesty and fairness with
integrity. Prompt settlement of claims is also a must with us. We recognize
that we cannot be what we want to be if we do not treat our customer's
right. Each member of staff has this basic fact engraved within their
minds. To us, honesty is the best policy. We see no side doors to take
on this issue. Our mission is to make your protection our business.
Our
Values
Our customers are our reason for being. All that we do and all that
we are, our professionalism, our service, our staff must be focused
on providing superior service to our customers. Looking to the future,
we are enthusiastic and optimistic about our prospects. We recognize
that we must continuously and energetically sharpen the competitive
edge. We recognize that the battle is not to the strong alone, but the
vigilant, the active, and the brave. To that end we must continue to
attract and maintain the very best and brightest people. In a challenging
world that is globalising, consolidating, deregulating, specializing,
securitizing, segmenting, reengineering, restructuring and accelerating,
the velocity of change is in a word, stunning. Our main aim is to be
at the forefront of this change. We must meet,must exceed our customers'
requirements and expectations. Customers come to us first because "YOUR
PROTECTION IS OUR PRIORITY". Every individual we deal with is assured
of our corporate knowledge, energy and creativity. We recognize and
respect the diversity, strength, ingenuity and imagination of every
individual. Our professionalism and commitment to serving our customers
is our hallmark. We will continuously hone the skills needed for all
aspects of the risk management process and maintain our superior level
of creativity and professionalism, thus enabling us to be innovative
and to provide, unquestionable indemnity.
Our Commitment
At Antigua Insurance Company Limited, we recognize the problems faced
by customers seeking insurance protection. For individuals, businesses
and companies alike, the complex and fast-moving world of insurance
can be a financial and legal minefield. It is our aim to remove the
potential worry and to reduce the expense for all our customers. Because
of this fact, we offer an individual and personalized service at all
times. People appreciate and recognize the value of being treated as
an individual when things go wrong. When a customer has problems and
comes to us for reassurance or advice he / she will be dealing with
people who understand those problems and are committed to helping. They
will not be turning to an anonymous voice at the end of a telephone.
We also aim to offer the highest possible levels of experience and expertise
from a team totally committed to the purpose of Antigua Insurance Company
Limited. We are committed to creating and maintaining a justifiably
proud heritage and to take great pride is our professionalism and our
commitment to performing to the highest standards. We guarantee plain
speaking and insurance cover that comes with the minimum of "small
print" and technical jargon. Our courteous and friendly staff is
ready, willing and able to assist in any way they can. With the application
of teamwork, we are confident that we can overcome any obstacle that
may come our way. Teamwork enables us to operate and to deal with our
customers and their situations in the most efficient way. We take great
pride in the way we think because we have our customer's best interest
at heart. We are here to make life easier and comfortable for you.
Our Business Plan
To Build lasting relationships with or customers by consistently anticipating
and responding to our customers needs with valued products and services.
To build a culture based on Continuos and Never Ending Improvement.
To maintain a conservative capital position to provide customers with
unquestionable security on all disciplines. To attract and retain the
very best people. To foster an entrepreneurial environment that encourages
teamwork. To maintain the proper balance and linkage between our underwriting,
investments and capital.
Conclusion
Choosing an insurance company to protect all of your interests is a
hard decision to make. You need to choose a company you can trust and
rely on; a company that gives you friendly personalized service; a company
that will handle your interests as if they were its own; a company with
strong, innovative and smart minds; a company that rides the waves of
the future; a company with an open ear; a company that cares and understands;
a company that will offer prompt settlement of claims; you need ANICOL
because we are all of this and much more. We guarantee you total protection
and security.
